Question 1

Are you an escrow service?

Accepted Answer

No. We never hold funds ourselves. Stripe processes contributions; when funded, a virtual card is issued to the organizer. This model does not require a payment license.

Question 2

Can contributors get refunds?

Accepted Answer

Yes, until the card is issued or the organizer tops up to complete the purchase.

Question 3

Do contributors need the app?

Accepted Answer

No, web link works on any device. No app download required.

Question 4

How do fees work?

Accepted Answer

Contributors pay a simple 5% service fee (minimum $1) shown before checkout. This covers payment processing, virtual card issuance, and platform costs. Organizers pay nothing.

Question 5

What about affiliate links?

Accepted Answer

When available, we route via compliant affiliate links at no extra cost to you.

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